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Making Competencies Work for You: You've Built a Competency Model, Now What?

An effective competency strategy supports short and long term organizational success because it allows for the alignment of talent/behavior with business objectives. Formal models reflect the organization's mission and values provide a common language to describe not only the KSAs (Knowledge, Skills and Abilities) for success, but often the intangible attributes that often are the qualities that "make or break" an individual's success in a specific role or with the organization in general. Informal modes are when competencies provide a language for managers (and their HR partners) to set goals and provide feedback on qualitative performance expectations which are often difficult for people leaders to articulate. At times, you may need to assist your internal stakeholder groups in how to speak the language of development and identify "informal" competency models that can be used to align learning to what's important to individual stakeholder groups. These competencies can answer the WIIFM question for decision makers and for ICs who need convincing to spend time on their development. During this workshop you will learn how to use content mappings more effectively to focus users on relevant development tools.