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The benefits of integrating your LMS and CRM

It is a sign of the times that wherever we are, whatever we are doing, access to information needs to happen in an instant. As consumers, we certainly have a very low tolerance threshold for information disconnect. It seems that nothing frustrates us more than our needs being interrupted by slow connectivity, disparate systems and disrupted processes. This is true of all working generations too. It is not a trait reserved solely for the younger, more connected generation.

In this paper, we explore the implications of this in the application of learning, development and training in the business world. We explore the changes happening right now in the business world and what it is that employees really want. We also look at how best to deliver the learning of the future.


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