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5 Tips for Creating a Customer Centric Learning Strategy

Wednesday, October 12, 2016 @ 12 - 1 p.m. BST | 1 – 2pm CST

A self-directed and personalised learning experience is high on the agenda of most learning professionals. Despite new technologies, new content and new models of learning, we still struggle to engage and connect. So do L&D leaders put learners at the centre of their ‘learner-centric’ strategies? Or do we just think that we do?

This webinar will draw on the latest insights from 600 L&D leaders and over 4,000 learners to explore how staff actually learn what they need do to their job and the extent to which L&D support them.

Join Laura for this webinar to:

  • Use evidence to help you create a smarter strategy for engaging learners
  • Identify the preconceived ideas about learners that chain us to the past
  • Take away 5 liberating tips to help release the potential in your staff and your L&D team

About the Speakers:

Laura Overton, CEO, Towards Maturity
Laura Overton is the founder and CEO of Towards Maturity - a not for profit benchmark practice that provides independent research to help organisations deliver improved performance through learning innovation. Her work is based on 30+ years of practical experience and she has authored over 40 independent reports and hundreds of articles sharing benchmarks and effective practices to drive L&D performance.